CPD Courses 2024
Modes Offered
Online, Face-to-Face,
Interactive Webinar,
In-House
The Australian College of Professionals (ACOP) has been approved by NSW Fair Trading as “an approved provider” of compulsory CPD topics for professionals working in the property sector in NSW.
If you have not met the NSW Fair Trading requirements for CPD training in previous CPD years, contact our College and we will discuss options to address your non-compliance.
Under the Property and Stock Agents Act 2002 (the Act), individual holders of a licence (Class 1 or Class 2 agents) and certificate of registration (Assistant Agents) are subject to a condition that the holder must comply with Continuing Professional Development (CPD) requirements. CPD is aimed at ensuring licence and certificate holders continually update their skills and are aware of their legislative requirements and responsibilities.
ACOP has been conducting CPD for the property industry since September 2003, when CPD became mandatory for professionals working in the property industry. ACOP provides CPD training in all property licence categories in NSW.
As per NSW Fair Trading’s CPD Guidelines, all licence and certificate of registration holders within NSW are required to complete CPD each year as one of the requirements of holding their authority to practice. The new CPD year, which is a change from the past four (4) years, runs from 1 July to 30 June of the following year. The CPD year is no longer March to March – nor is it linked to your renewal date. CPD MUST be completed in the CPD year.
You can confirm your class of licence through the NSW Fair Trading public register, which dictates what level of CPD you are required to undertake.
ACOP’s courses are developed by and delivered by current industry professionals and solicitors. This means that students are able to benefit from the analysis of real cases and scenarios and receive the most up to date knowledge of legislation and industry best practices.
All courses offered by ACOP provide an opportunity to network with other agents and agencies and to share ideas within our best practice framework.
CPD Requirements
Class 1 AND Class 2 Licensed Agents
All licensed agents must complete 5 hours of training on compulsory topics relevant to the class of licence they hold each CPD year.
NSW Fair Trading have identified that agents who hold more than one category of licence, must complete additional compulsory topics relating to each of those categories of licence. In reality, this means:
- if you hold a Real Estate and a Stock & Station licence or a Dual Real Estate/Stock & Station licence, you will need to complete the 5 hours of Compulsory CPD for one licence category and also the same for the other category. Because some of the topics covered in both sessions overlap, you would only need to complete the main 5 hour session plus the topics that are different in the second session.
- if you hold a Real Estate, a Stock & Station and a Strata Managing Agents licence, you will need to complete compulsory CPD for all 3 categories of licence. Again, where topics overlap, you only need to cover the unique topics from each of the three (3) CPD Compulsory sessions.
NSW Fair Trading provides a list of topics that are required to be included as the Compulsory topics for CPD training.
Compulsory topics must be delivered in:
- a face-to-face interactive training environment – maximum 40 attendees, or
- an interactive webinar – maximum 25 attendees,
and, include an assessment activity.
| If a licensed agent is unable to complete five hours of CPD training in an interactive environment, they may complete a minimum of 10 hours of CPD through online training as an alternative. This must include all compulsory topics relevant to their licence category/ies, plus their choice of other training to make up a total of 10 hours. |
The topics for CPD for Licensed Agents in the 2024 CPD year are:
Note: Click the course heading to download the course brochure
| 5 HOUR CPD TOPICS | 2 HOUR CPD TOPICS |
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Combined Residential Sales and Property Management
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Combined Residential Sales and Property Management This course is for those agents who also hold a Real Estate Licence and have completed one of the other 5 hour courses in any topic other than Residential Sales and/or Residential Property Management.
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Residential Property Management
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This course is for those agents who also hold a Strata Management Licence and have completed one of the other 5 hour courses in any topic other than Strata Management.
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This course is for those agents who also hold a Stock & Station Licence and have completed one of the other 5 hour courses in any topic other than Stock & Station.
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Short-term Residential Management
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Additional CPD Requirement for Licensed Agents who undertake any functions in residential sales NSW Fair Trading have included an additional topic of study for licensed agents who work in residential sales. In addition to the 5 hours of CPD, you are required to complete an additional online session through NSW TAFE portal. This session relates to “Underquoting and Price Misrepresentations”. All residential salespeople are required to complete the course by 30 June 2025. You can register for the course at https://store.training.tafensw.edu.au/product/price-representation-in-real-estate-underquoting/ If you register by 30th October 2024, you will receive a 50% discount off your course fee for this additional session. This course cannot be completed anywhere else other than the NSW TAFE portal. |
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Licensee-In-Charge Responsibilities
Licensees-in-Charge must have all CPD training detailed in the training plan for the agency, and this may be made up of topics most relevant to the agent.
In addition to the compulsory topics set by NSW Fair Trading, Licensees-In-Charge are also required to develop and maintain a training plan for all employed agents, inclusive of CPD requirements. A proforma for the training plan is provided by NSW Fair Trading or you can choose to develop your own.
Assistant Agents
Certificate of Registration holders working as an Assistant Agent must complete at least 3 Units of Competency each CPD year from the relevant Certificate IV qualification that is required for the issue of a Class 2 Licence. NSW Fair trading has identified specific units of competency for each different category of licence. The qualification for each licence category is:
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Class 2 Real Estate Agents Licence |
Class 2 Dual Real Estate/Stock & Station Agents Licence |
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Class 2 Stock & Station Agents Licence |
Class 2 Strata Managing Agents Licence |
Frequently Asked Questions (FAQs)
Depending on when you are granted your Certificate of Registration (Assistant Agent authority) or your Class 1 or Class 2 property licence, there are varying timeframes for the completion of your CPD requirements.
| Obtained your Certificate or Licence during the period…… | |||
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1 July to 30 September |
1 October to |
1 April to 30 June |
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| Certificate of Registration (Assistant Agent authority) | Complete 3 Units of Competency from the relevant Certificate IV licence qualification | Complete 1 Unit of Competency from the relevant Certificate IV licence qualification | No CPD required during this period |
| Class 1 and Class 2 Licence Holders – Face to Face OR Interactive Webinar |
5 hours as per licence requirement |
5 hours as per licence requirement |
No CPD required |
| Class 1 and Class 2 Licence Holders – Online |
10 hours as per licence requirement |
10 hours as per licence requirement |
No CPD Required |
NSW Fair Trading have identified that agents who hold more than one category of licence, must complete additional compulsory topics relating to each of those categories of licence. In reality, this means:
- if you hold a Real Estate and a Stock & Station licence or a Dual Real Estate/Stock & Station licence, you will need to complete the 5 hours of Compulsory CPD for one licence category and also the same for the other category. Because some of the topics covered in both sessions overlap, you would only need to complete the main 5 hour session plus the topics that are different in the second session.
- if you hold a Real Estate, a Stock & Station and a Strata Managing Agents licence, you will need to complete compulsory CPD for all 3 categories of licence. Again, where topics overlap, you only need to cover the unique topics from each of the three (3) CPD Compulsory sessions. At ACOP, this will mean an additional 2 hours for each additional category of licence.
Complete our online enrolment form HERE.
Please ensure that you enrol with a unique email address. If the email address you provide is already in use by another person (for example, a colleague), the system will not be able to create your own Student Portal login.
ACOP conducts its very popular face-to-face CPD seminars throughout metropolitan and regional New South Wales. CPD courses are conducted in the following locations throughout NSW:
| Albury Ballina Bankstown Batemans Bay Bathurst Byron Bay Campbelltown Castle Hill Coffs Harbour Dee Why |
Dubbo Gosford Goulburn Grafton Gunnedah Liverpool Moree Mudgee Newcastle Orange |
Parramatta Penrith Port Macquarie Raymond Terrace Sydney CBD Tamworth Taree Tweed Heads Wagga Wagga Wollongong |
If you are struggling with your CPD course or wish to clarify any issues, you can contact us during business hours and we will arrange for you to speak with a trainer as soon as practicable. We also encourage you to email your queries to us at enquiries@acop.edu.au prior to our trainer’s call so that we can organise the most appropriate trainer to contact you.
At the conclusion of the training course and the successful completion of all assessment tasks, you will receive a Certificate of Attendance/Completion, which will meet the NSW Fair Trading requirements for compulsory CPD training for Class 1 and Class 2 licences.
Testimonials
“I always find ACOP training informative and enjoyable to attend. I especially enjoy the interactions and knowledge gained, not only from the trainer but also the other students”
Kathryn Ryan
“Hi Rosy and Team,
I just wanted to write a short note to thank you for the recent CPD training that you did at our office in country NSW. As always the content was up to date, relevant and Rosy is an incredibly engaging and knowledgeable presenter with a lot of useful tips in day to day agency practice. Everyone in our office, from staff that had not long joined us, to others that have been here for many years all took something away from the training. Also I wanted to say that from the moment of contacting the College to arrange the training, through the enrolment process, and finally the provision of our certificates, the team at your office were polite, friendly, helpful and a pleasure to deal with. Thanks again”
Edwina Brown
“Excellent training organisation. Have obtained training and certs through the College for 12years. Informative, professionals, helpful, friendly. Very satisfied with the College and will continue to use in the future”
Renee Capner
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